Paradox Status

All Systems Operational

Conversations Operational

SMS Operational

Site Widget Operational

WhatsApp Operational

Email Operational

Facebook Messenger Operational

Candidate Experience Manager Operational

Site Services Operational

User Experience Operational

Candidate Experience Operational

Reporting Operational

Integrations Operational

I-9 Services Operational

WOTC Services Operational

Tax Information Services Operational

Traitify Assessment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Olivia Uptime

Fetching

Olivia Response Time

Fetching

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

Olivia Availability Issue

Resolved - Our continued monitoring has shown there are no further issues with our infrastructure.
Apr 24, 10:57 MST

Monitoring - The reporting infrastructure issue has been resolved. We are continuing to monitor our infrastructure.
Apr 24, 08:13 MST

Identified - We have identified a new issue caused by our earlier network issues that is affecting our reporting infrastructure. Reports can still be run by are not receiving new data. We are working to fix this issue.
Apr 23, 20:41 MST

Monitoring - The network outage has been resolved and all services are now restored. We are continuing to monitor and evaluate for any another impacts.
Apr 23, 18:22 MST

Investigating - We are currently researching a suspected network outage impacting CEM, Conversations, Reporting and Integrations.
Apr 23, 17:02 MST

Apr 23, 2024

WhatsApp messages not being delivered

Resolved - This incident has been resolved.
Apr 23, 15:21 MST

Update - WhatsApp messages are now being delivered as expected
Apr 23, 15:20 MST

Update - We are continuing to experience a WhatsApp disruption. We will provide an update as soon as we receive additional information from Meta.
Apr 23, 08:41 MST

Update - We are still working with Meta to restore service.
Apr 22, 23:07 MST

Update - We are still investigating this issue.
Apr 22, 15:17 MST

Update - WhatsApp messages are not being received or delivered. We will continue to provide updates as we have more information.
Apr 22, 09:40 MST

Update - We are continuing to work on a fix for this issue.
Apr 22, 09:38 MST

Identified - We are currently investigating an issue where WhatsApp messages originating from our platform are not being delivered.
Apr 22, 09:38 MST

Apr 22, 2024

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.