Paradox Status

All Systems Operational

Conversations Operational

SMS Operational

Site Widget Operational

WhatsApp Operational

Email Operational

Facebook Messenger Operational

Candidate Experience Manager Operational

Site Services Operational

User Experience Operational

Candidate Experience Operational

Reporting Operational

Integrations Operational

I-9 Services Operational

WOTC Services Operational

Tax Information Services Operational

Traitify Assessment Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Olivia Uptime

Fetching

Olivia Response Time

Fetching

API Uptime

Fetching

API Response Time

Fetching

Past Incidents

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

CEM Performance impacted

Resolved - This slowdown was caused by an unexpected increase in resource utilization by one of our scaling tools - resulting in some of our automatic scaling configuration operating at reduced speed. A manual scaling action was initiated to compensate. We are continuing to investigate the root cause of the increase and are adjusting our tooling to compensate for similar unexpected behavior in the future.
Jun 9, 09:48 MST

Update - We are continuing to monitor for any further issues.
Jun 9, 07:59 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 07:48 MST

Identified - The issue has been identified and a fix is being implemented.
Jun 9, 07:32 MST

Investigating - We are currently investigating this issue.
Jun 9, 07:19 MST

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.