Intermittent Availability Issues

Incident Report for Paradox

Resolved

This incident has been resolved.
Posted Sep 06, 2024 - 12:18 MST

Update

We are continuing to work on a fix for this issue.
Posted Sep 06, 2024 - 11:17 MST

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 06, 2024 - 10:53 MST

Investigating

We are currently investigating intermittent issues with our API and CEM. More details to follow.
Posted Sep 06, 2024 - 09:50 MST
This incident affected: Conversations (SMS, Site Widget, WhatsApp) and Candidate Experience Manager (User Experience, Candidate Experience).