Downtime due to AWS EC2, RDS, and Redshift Operational Issues

Incident Report for Paradox

Resolved

Due to issues with Amazon's EC2, RDS, and Redshift, we experienced 35 minutes of downtime between 4:24 PM and 5:09 PM PDT on August 2, 2017. Amazon resolved their issues at 5:09 PM PDT.

Amazon reported: "Between 4:24 PM and 5:09 PM PDT some instances were unreachable and some EBS volumes experienced degraded performance in a single Availability Zone in the US-EAST-1 Region. The issue has been resolved and the service is operating normally."

Amazon reported: "Between 4:24 PM and 4:58 PM PDT some Redshift clusters were unreachable in a single Availability Zone in the US-EAST-1 Region. The issue has been resolved and the service is operating normally."

Posted Aug 03, 2017 - 09:23 MST