Responsiveness impacted on the API and CEM
Incident Report for Paradox
This incident has been resolved.
Posted Jun 06, 2023 - 07:51 MST
A fix has been implemented and we are monitoring the results.
Posted Jun 05, 2023 - 15:04 MST
We continue to investigate some response time degradation in a few components.
Posted Jun 05, 2023 - 10:23 MST
All services have returned to normal availability. More information will follow.
Posted Jun 05, 2023 - 10:06 MST
We are continuing to investigate this issue.
Posted Jun 05, 2023 - 09:47 MST
We are currently investigating slowness and availability issues on our CEM and API. More details to follow.
Posted Jun 05, 2023 - 09:41 MST
This incident affected: Conversations (SMS, Site Widget, WhatsApp, Email, Facebook Messenger), Reporting (Reporting), and Candidate Experience Manager (User Experience, Candidate Experience).