WhatsApp messages not being delivered

Incident Report for Paradox

Resolved

This incident has been resolved.

Posted Apr 23, 2024 - 15:21 MST

Update

WhatsApp messages are now being delivered as expected

Posted Apr 23, 2024 - 15:20 MST

Update

We are continuing to experience a WhatsApp disruption. We will provide an update as soon as we receive additional information from Meta.

Posted Apr 23, 2024 - 08:41 MST

Update

We are still working with Meta to restore service.

Posted Apr 22, 2024 - 23:07 MST

Update

We are still investigating this issue.

Posted Apr 22, 2024 - 15:17 MST

Update

WhatsApp messages are not being received or delivered. We will continue to provide updates as we have more information.

Posted Apr 22, 2024 - 09:40 MST

Update

We are continuing to work on a fix for this issue.

Posted Apr 22, 2024 - 09:38 MST

Identified

We are currently investigating an issue where WhatsApp messages originating from our platform are not being delivered.

Posted Apr 22, 2024 - 09:38 MST

This incident affected: Conversations (WhatsApp).